Return Policy

RETURNS

You have the right to change the products you bought within 14 days from the date of receipt with the same courier company you received.

The changes of the products are made exclusively after the telephone communication to the following phone: 2541-304148 or to the email [email protected]

The shipping address is:
Zinet.gr
Vassileos Konstantinou 5, 67100 Xanthi
Tel: 2541 304148

The cost of the change is € 5 and concerns two transfers, return to our company and return to the customer. You make the return ONLY and EXCLUSIVELY with the same courier company you received!

For Cyprus the return is made with any company chosen by the customer at his own expense.

Warning!

The products and their packaging must be in excellent condition (not used) and must be accompanied by all accompanying documents (Receipt, labels, etc.).

Returns that do not meet the above conditions will NOT be accepted and will be refunded at your own expense.

MONEY RETURN

In case you do not want to be replaced with a new product, the refund process is done within 14 days from the date of receipt of the refund in our warehouse and is extremely simple as long as you inform us by phone at 2541-304148 or by email at [email protected]

The amount we have to return to you is equal to the amount you paid when buying your products, after deducting the return shipping costs which is € 5.00
Refunds are made by deposit in your bank account in one of the following banks: Alpha Bank, Piraeus Bank and National Bank.

* For exchange or refund from Cyprus all shipping costs are borne by the customer!